Customer Service: New Rules for a Social-Enabled World (Que Biz-Tech)

Customer Service New Rules for a Social Enabled World Que Biz Tech Use Social and Viral Technologies to Supercharge your Customer Service Using social media you can deliver amazing customer service and generate an army of fans who ll promote you in good times and r

Use Social and Viral Technologies to Supercharge your Customer Service Using social media, you can deliver amazing customer service and generate an army of fans who ll promote you in good times, and rescue you from disaster Now, legendary online marketing expert Peter Shankman shows you exactly how to do all that without spending a fortune Shankman draws on his imUse Social and Viral Technologies to Supercharge your Customer Service Using social media, you can deliver amazing customer service and generate an army of fans who ll promote you in good times, and rescue you from disaster Now, legendary online marketing expert Peter Shankman shows you exactly how to do all that without spending a fortune Shankman draws on his immense experience as founder of the online growth company HARO and marketing consultant to multiple Fortune 500 clients He presents straight to the point solutions for building customer loyalty, trust, and credibility online and rebuilding it when catastrophe strikes Companies around the world are driving enormous value from online customer service at remarkably low cost You can, too Peter Shankman will show you how step by step, right now You ll learn how to Organize a small, powerful social media team on a tight budget Listen to what your customers, advisors, and markets are really saying Make prospects feel like rock stars from the moment they find you Choose online media that make the most sense for you Avoid wasting time with platforms that won t help you Earn your customer s loyalty, trust, and credibility Learn from other companies viral disasters Rebuild your credibility after you ve taken a public hit online Make sure everyone hears your customers when they compliment you Capture all your customer knowledge and use it in real time Keep people t

  • Unlimited Customer Service: New Rules for a Social-Enabled World (Que Biz-Tech) - by Peter Shankman
    134 Peter Shankman

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